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Summary of Lovesac Customer Service Calls

10 TOTAL CALLS
10% SUCCESSFUL CONNECTIONS
11:30 AVG CALL DURATION
0% ISSUES RESOLVED

Customers Contact Lovesac to Ask about:

Payments and Charges:

  • “Playbill”

Request for Information:

  • “Question on putting it together”

Other:

  • “Very unhappy”
  • “Just got my couch today and missing 2 bottoms”
  • “Missing cover”

Lovesac Rating Stats

2.0 out of 5 stars
based on 32 reviews
See all 43 reviews

Rating stats

  1. 15 reviews
  2. 8 reviews
  3. 5 reviews
  4. 1 review
  5. 3 reviews

About Lovesac

Top 5 Lovesac Products

Sofa, Cover, Sofa Cover

Top 5 Likes about Lovesac

Customer service, Comfort and quality, Size and flexibility, Sales was right there, Of course

Top 5 Dislikes about Lovesac

Customer service, Warranty, Particularly, Misleading information, Longevity

Summary

Lovesac is a narrow-specialized company that focuses on selling alternative furniture. It has been in business since 1995. The corporate office of the company is located in New York City. Lovesac operates mainly across United States, Canada and Mexico. The company offers a large number of different products such as sofas, pillowsacs, supersacs, chaise sectionals, poufs and many more. Aside from that Lovesac distributes various accessories like unpadded rocker frames, footsac blankets, pillow covers, body pillows and others. The company ships all products worldwide and provides free online consultations.

Lovesac reviews and complaints

Lovesac is ranked 177 out of 1711 in Furniture and Decor category

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Lovesac Stats

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