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2.8

I bought into the hype that this outdoor furniture was guaranteed for life. That may be the case with the wicker pieces but not for the cushions.

The fabric covers are NOT GOOD outdoors. If the cushions get wet, they do not dry quickly, and they get mold which canโ€™t be removed. Even dirt is impossible to get off. I thought I would just get new covers until I found out how much they cost.

Each cover is $120.00. so to replace the four seat covers and back pillows would be $960.00 plus tax!

I was told when I bought the outdoor furniture the covers were machine washable. Apparently, according to customer, service that does not apply to the outdoor covers. Customer service also had no advice on how to remove the mold.

I now have an overpriced outdoor sectional that no one wants to sit on and I canโ€™t afford to replace the cushion covers.

Not mention if I do the new ones will just end up like the old ones.

If youโ€™re going to sell outdoor cushions make sure they have OUTDOOR covers. I would NEVER recommend the outdoor sectional and regret this very expensive purchase.

Reason of review: Bad quality.

Monetary Loss: $960.

Preferred solution: Replace covers for free or at a substantially reduced price. .

Lovesac Cons: Outdoor covers, Longevity.

Location: 4999 Old Orchard Ctr, Skokie, IL 60077

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Lovesac

Hello, we sent you a private message to see how we can assist you further. Please reply to that message at your earliest convenience and we will be happy to look into this and make it right. Thank you, Customer Love

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