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I had little to no issues with my first order last year. My second order was a different story... I received the wrong cover for my new Super Sac. If time had not been an issue, I wouldn't have really cared, but it was a gift for my girlfriend for our anniversary and...
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5.0
I liked
  • Customer service
  • Comfort and quality
#1356722
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Hi, I have a question to the group. I recently purchased 5 series sactional Metro Gold covers for 4 complete seats/sides. If anyone wants to buy them or if you would like to sell your 5 series sactional, please reply to me. As soon as I bought them, Lovesac...
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Anonymous
Anonymous

The 5 Series wasn't discontinued. I felt the same way, until I found out. I just added on last month. You can still by it by calling their Customer Service! Good luck!

2.5
I liked
  • Size and flexibility
I didn't like
  • Discontinued active merchandise
#1335230
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Lovesac - The Cost

I wanted to buy a sofa from Lovesac. After the employee told me the cost I walked away. They are too expensive. Don’t throw your money away, you can buy a similar sofa at a least decent price somewhere else.
#1328764
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Too hot upstairs and knee injury, so been sleeping downstairs on my sactional. Not seamless at all. The seams on the covers hurt. If you “over stay” your welcome on the sactional, the pieces part and your butt sinks in between the sections. Company’s solution was buy...
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Anonymous
Allie Moses

What kind of cushions do you have? Is it standard one or down? I am looking to get one and want to make sure it's not a mistake. What is their guest rest kit? I haven't seen i...

2.5
#1312285
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Lovesac - Love love love our couch

We purchased the 15 piece set and love. {{REDACTED}} There are no “instructions” for a certain setup and if you blow out a shoulder putting them together you have no business doing anything manual. Love sac doesn’t pay me for this. We really enjoy ours! PS-we have four cats, so the person saying it isn’t cat friendly is FOS!!!
3.8
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#1310239
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Lovesac - Lovsac the most comfortable piece of furniture MY ***

It looks kinda cool when it’s fluffed but the claim of comfort is completely false. You fall into a spot and it kinda feels like your stuck there’s no soft comforts you actually have to struggle to massage the *** material into a position you can actually be in. For $900 I should got a lovely Sofa set. Don’t fall for this ultimate comfort bs .. comfort is probably-1
#1307135
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Lovesac - 10,000 backache

The concept of the lovesac is great. The actual product is extremely uncomfortable. You sink in and slouch down - almost instant muscle aches. I know have a 10,000 couch that I detest. I either get rid of it or spend a on more to try and fix it.
1.6
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#1297669
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Living in NYC area in small apartments and moving frequently, the idea and concept of the love sac was super appealing. I have had my love sac sofa for a few years now and although I loved I.t at first, the sofa just does not hold up. The cushions are just awful. They...
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Anonymous
Anonymous

Where did you find them at 70% off?

Anonymous
Anonymous

Thank you, was going to order this at a 70% discount, now I know why the such a bargain. I’ll look for something else.

1.8
#1296859
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Lovesac - Hard to return

Spent hours trying to shrink it down didn’t work and then they said I had to get a shop vac that is so ridiculous that it’s so hard to return this item
1.0
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#1293716
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Lovesac - Seat covers didn't last

We purchase the lovesac series 5 and the couch covers have split. My husband and I have taken care if our furniture and loved the idea you could mix and match the series 5. They didn't even last the 5 years. They would do nothing to fix the issue. I had the receipts and pictures. Would not recommended buying this furniture. Ikea is a better option and it lasts longer. Poor customer service.
1.3
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#1290409
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