filters
state:
Show
city:
Show
product:
Show
Show

Lovesac - Lovsac the most comfortable piece of furniture MY ***

It looks kinda cool when it’s fluffed but the claim of comfort is completely false. You fall into a spot and it kinda feels like your stuck there’s no soft comforts you actually have to struggle to massage the *** material into a position you can actually be in. For $900 I should got a lovely Sofa set. Don’t fall for this ultimate comfort bs .. comfort is probably-1
#1307135
Reply to reviews
Show

Lovesac - 10,000 backache

The concept of the lovesac is great. The actual product is extremely uncomfortable. You sink in and slouch down - almost instant muscle aches. I know have a 10,000 couch that I detest. I either get rid of it or spend a on more to try and fix it.
1.6
Details
Advertised vs Delivered
Customer service
Delivery Service
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Reliability
Staff
Style and Design
Value for money
Warranty
Website
#1297669
Reply to reviews
Living in NYC area in small apartments and moving frequently, the idea and concept of the love sac was super appealing. I have had my love sac sofa for a few years now and although I loved I.t at first, the sofa just does not hold up. The cushions are just awful. They...
Read more
1.8
#1296859
Reply to reviews
Show

Lovesac - Hard to return

Spent hours trying to shrink it down didn’t work and then they said I had to get a shop vac that is so ridiculous that it’s so hard to return this item
1.0
Details
Advertised vs Delivered
Customer service
Delivery Service
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Reliability
Staff
Style and Design
Value for money
Warranty
Website
#1293716
Reply to reviews
Show

Lovesac - Seat covers didn't last

We purchase the lovesac series 5 and the couch covers have split. My husband and I have taken care if our furniture and loved the idea you could mix and match the series 5. They didn't even last the 5 years. They would do nothing to fix the issue. I had the receipts and pictures. Would not recommended buying this furniture. Ikea is a better option and it lasts longer. Poor customer service.
1.3
Details
Customer service
Diversity of Products or Services
Price Affordability
Product or Service Quality
Reliability
Staff
Style and Design
Value for money
Warranty
#1290409
Reply to reviews
Show

Lovesac - Just got my couch today and missing 2 bottoms

Can I just call and talk to someone
#1281038
Reply to reviews
The lady at the store in the Eastview Mall at 240 was a *** When we first walked in she was nice. But when we were trying out the beanbags she started getting pissy. I was looking at a video on my phone. And my volume just so happened to be a little to loud for this...
Read more
1.0
#1249336
Reply to reviews
I was a nervous wreck about buying this couch because I had heard rumors online, and read a lot of complaints. I researched for a long time, and saved up so it was a big purchase for me, and I wanted to get it right. I probably called and chatted with the customer...
Read more
4.6
#1247824
Reply to reviews
Show

Lovesac - Horrible company, beware!!!!

Horrible customer service. Purchased a lovesac before Christmas, had nothing but problems with deliveries and the company. Final return over a month ago and still have not received my money from original purchase. Refunds come by checks after months apparently. Three months so far and I'm yet to recieve my money. Reconsider your purchase!!!!
1.0
Details
Advertised vs Delivered
Customer service
Delivery Service
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Reliability
Staff
Style and Design
Value for money
Warranty
Website
#1202237
Reply to reviews
Owner's blog states made in USA. Company said that's a typo. Overpriced chinese junk. Takes about 4 hours to unbox and setup. Customer service is horrible. They do not respond to calls or emails. The chat is okay but they do not followup. The standard fill in the...
Read more
1.6
#1198435
Reply to reviews