Most helpful reviews first
I recently purchased the M lounger sectional (7 seats and 8 sides). We also purchased a bunch of accessories to enhance the experience of this new “luxury” piece of furniture. In total, we spent enough to purchase two quality sofas. Last week the 20 boxes arrived at...Read more
Company wrote 0 public responses to the review from Sep 26, 2017.
We have owned an six seat eight side sactional for three years. Kids love me, they can curl up in them. As far as the adults in the house, we absolutely hate them. This was the worse purchase we ever made. Frequent times I need to do some work from a laptop, this couch...Read more
Company wrote 0 public responses to the review from Aug 12, 2017.
I just received a message from my friend asking: "Do you still love your Sactional? Thinking about buying one and wanted your opinion on pieces to buy for the right configuration!" I responded that I absolutely DO NOT love my Sactional. Not anymore. I feel a...Read more
Company wrote 0 public responses to the review from Dec 09, 2016.
I didn't like
Living in NYC area in small apartments and moving frequently, the idea and concept of the love sac was super appealing. I have had my love sac sofa for a few years now and although I loved I.t at first, the sofa just does not hold up. The cushions are just awful. They...Read more
Company wrote 0 private or public responses to the review from Jul 06.
On Saturday 1/20 my husband and I made the 2 hour drive to the nearest LoveSac store to our home. We spoke to Casey the store manager at the Sarasota location who was very nice, took time to show us various fabrics, how the “sactional” can be rearranged, explain...Read more
Company wrote 0 public responses to the review from Jan 25.
I didn't like
- Everything since the purchase
Too hot upstairs and knee injury, so been sleeping downstairs on my sactional. Not seamless at all. The seams on the covers hurt. If you “over stay” your welcome on the sactional, the pieces part and your butt sinks in between the sections. Company’s solution was buy...Read more
Company wrote 0 private or public responses to the review from Jul 24.
We own a LoveSac sactional series 5S. I just found out from the store the other day that they have discontinued this series and moved on to the 6s. Now we can no longer get any pieces to go with this sofa to make it bigger, because the 6S is bigger in every way. The...Read more
Company wrote 0 public responses to the review from Dec 13, 2017.
These were recommended by a friend that owns them, so we didn't hesitate to buy the set. It is very hard to judge by sitting on them for 10 minutes at the store, so be careful with that. We were looking for a very comfy coach for out TV family room, that would also...Read more
Company wrote 0 public responses to the review from Mar 05, 2017.
Owner's blog states made in USA. Company said that's a typo. Overpriced chinese junk. Takes about 4 hours to unbox and setup. Customer service is horrible. They do not respond to calls or emails. The chat is okay but they do not followup. The standard fill in the...Read more
Company wrote 0 private or public responses to the review from Feb 26.
I was a nervous wreck about buying this couch because I had heard rumors online, and read a lot of complaints. I researched for a long time, and saved up so it was a big purchase for me, and I wanted to get it right. I probably called and chatted with the customer...Read more
Company wrote 0 public responses to the review from May 04.
Do you have something to say about Lovesac? What happened? What can we help you with?