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I recently purchased the M lounger sectional (7 seats and 8 sides). We also purchased a bunch of accessories to enhance the experience of this new “luxury” piece of furniture. In total, we spent enough to purchase two quality sofas. Last week the 20 boxes arrived at...
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Company wrote 0 public responses to the review from Sep 26, 2017.
Anonymous
Poppy

I am contemplating between a Lazy-Boy and a Lovesac. I have always purchased Lazy-Boy. Maybe I should stick to what I know. Pricing is similar. Quality and comfort is great. I...

#1106296
Reply to reviews
We have owned an six seat eight side sactional for three years. Kids love me, they can curl up in them. As far as the adults in the house, we absolutely hate them. This was the worse purchase we ever made. Frequent times I need to do some work from a laptop, this couch...
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Company wrote 0 public responses to the review from Aug 12, 2017.
1.4
#1086969
Reply to reviews
I just received a message from my friend asking: "Do you still love your Sactional? Thinking about buying one and wanted your opinion on pieces to buy for the right configuration!" I responded that I absolutely DO NOT love my Sactional. Not anymore. I feel a...
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Company wrote 0 public responses to the review from Dec 09, 2016.
Anonymous
Not sucked in

Thank you. Glad I’ve learned due diligence and real people take the time to warn others. Much appreciated.

Anonymous
H Brotherton

Thank you for posting. I was concerned about the issues you raised and am happy to be informed before I buy.

1.5
I liked
  • Delivery
I didn't like
  • Affordability
  • Quality
  • Longevity
#970125
Reply to reviews
Living in NYC area in small apartments and moving frequently, the idea and concept of the love sac was super appealing. I have had my love sac sofa for a few years now and although I loved I.t at first, the sofa just does not hold up. The cushions are just awful. They...
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Company wrote 0 private or public responses to the review from Jul 06.
Anonymous
Not buying

Thanks for honest review

Anonymous
Anonymous

Where did you find them at 70% off?

1.8
#1296859
Reply to reviews
On Saturday 1/20 my husband and I made the 2 hour drive to the nearest LoveSac store to our home. We spoke to Casey the store manager at the Sarasota location who was very nice, took time to show us various fabrics, how the “sactional” can be rearranged, explain...
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Company wrote 0 public responses to the review from Jan 25.
1.9
I didn't like
  • Everything since the purchase
#1176333
Reply to reviews
Too hot upstairs and knee injury, so been sleeping downstairs on my sactional. Not seamless at all. The seams on the covers hurt. If you “over stay” your welcome on the sactional, the pieces part and your butt sinks in between the sections. Company’s solution was buy...
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Company wrote 0 private or public responses to the review from Jul 24.
Anonymous
Allie Moses

What kind of cushions do you have? Is it standard one or down? I am looking to get one and want to make sure it's not a mistake. What is their guest rest kit? I haven't seen i...

2.5
#1312285
Reply to reviews
We own a LoveSac sactional series 5S. I just found out from the store the other day that they have discontinued this series and moved on to the 6s. Now we can no longer get any pieces to go with this sofa to make it bigger, because the 6S is bigger in every way. The...
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Company wrote 0 public responses to the review from Dec 13, 2017.
Anonymous
Socal9

Same here, they lie and say you can add on because it will last a lifetime. They however don't say that they will discontinue them and try to force you to buy all new with a m...

Anonymous
disappointed in Ohio

I also own the 5S and am very disappointed. I think LoveSac should have. Trade-in program to replace the 5S with the 6S. They have a lifetime warranty, so that should apply he...

1.8
#1147325
Reply to reviews
These were recommended by a friend that owns them, so we didn't hesitate to buy the set. It is very hard to judge by sitting on them for 10 minutes at the store, so be careful with that. We were looking for a very comfy coach for out TV family room, that would also...
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Company wrote 0 public responses to the review from Mar 05, 2017.
Anonymous
Eleanor Knox

I want to thank all who wrote reviews. You have saved me money. I will not be buying the lovesac products.

2.5
I liked
  • Sales was right there
  • Customer service
  • Of course
I didn't like
  • Pieces are very hard to snap on and off
  • Design of the couch pieces
  • Cover design
#1016968
Reply to reviews
Owner's blog states made in USA. Company said that's a typo. Overpriced chinese junk. Takes about 4 hours to unbox and setup. Customer service is horrible. They do not respond to calls or emails. The chat is okay but they do not followup. The standard fill in the...
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Company wrote 0 private or public responses to the review from Feb 26.
1.6
#1198435
Reply to reviews
I was a nervous wreck about buying this couch because I had heard rumors online, and read a lot of complaints. I researched for a long time, and saved up so it was a big purchase for me, and I wanted to get it right. I probably called and chatted with the customer...
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Company wrote 0 public responses to the review from May 04.
4.6
#1247824
Reply to reviews